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Zhikal Logistics Services

Resource · Procurement and supply

Food package procurement in Afghanistan: specification and quality checklist

There is no standard NGO food basket. A food package is whatever the programme's specification says, line by line. This guide turns that specification into a commodity matrix suppliers can price and an inspection checklist that decides what is accepted, packed and delivered.

This guide is about buying food packages, the baskets of commodities a programme gives to a household or a person, not about manufacturing food packaging. The short answer to "what should a food package contain?" is: what your programme's specification says. There is no universal NGO food basket. Composition, quantities and acceptance criteria come from the programme, its donor and the coordination it takes part in, and a supplier's job is to source, inspect, pack and deliver exactly that.

What a buyer can control is how clearly the specification is written, how goods are checked before they are packed, and what evidence comes back from each drop point. The two templates below, a commodity matrix and an inspection and acceptance checklist, do most of that work.

Start from the programme's specification

In Afghanistan, food assistance partners coordinate through the Food Security and Agriculture Cluster (opens in a new tab), co-led by WFP and FAO. The package a supplier is asked to quote is still your programme's own: the commodities, the quantities per package and the number of packages follow your assessment, your donor's rules and your agreement with the cluster where it applies. Write it down as a specification before you ask for prices, and do not ask a supplier to propose the composition unless that is what you are buying.

Two decisions belong in the specification rather than in a conversation later:

  • What may change, and what may not. If a commodity can be substituted, say with what and with whose written approval. If it cannot, say so.
  • What a package is for. A package for households in one district, a staff or community package, or a ration set by a cluster guideline: each changes the labelling, the visibility rules and the records you need back.

Write the package as a commodity matrix

A matrix gives every supplier the same lines to price and gives the inspector the same lines to check. One row per commodity:

ColumnWhat to write
Commodity and specificationThe commodity and the grade or standard your programme requires, in words a supplier can quote on
Net weight or volume per unitThe pack size bought (a 50 kg bag, a 5 litre tin) and its tolerance
Units per packageHow many of those units go into one food package
PackagesHow many packages, by delivery location if they differ
Total quantityUnits per package × packages, so the arithmetic is checked once
Primary packagingBag, tin, carton; material and closure
Origin or source, if requiredOnly where your donor or programme rules restrict it
Minimum shelf life leftAt delivery, or at distribution: say which
LabellingProduct name, net weight, batch or lot and dates, in the language your contract requires

The specification's wording is yours to set. If your programme fortifies, grades or sources a commodity in a particular way, state it, and state how a supplier proves it, so nobody quotes a cheaper grade in good faith.

Samples, batches and dates

Ask for samples of every line before award, sealed and labelled with the supplier's name and the date, and keep one of each as the reference against which deliveries are checked. Agree the batch or lot number, the production date and the expiry date as things recorded for every line at receipt, so a problem found later can be traced to the goods it affects.

Remaining shelf life is set by your contract, not by a general rule, because it depends on how long the package will be stored and when it will be eaten. The Logistics Cluster's physical storage guidelines (opens in a new tab) advise warehouses, under normal circumstances, not to accept goods with less than six months of expiry left, and to dispatch first-expired, first-out. Use that as a starting point and set your own minimum for each commodity at delivery or at distribution. If your programme requires laboratory analysis, name the analyses, the laboratory and who pays; WFP, for example, sets food specifications and compulsory analyses for the foods it buys.

Inspect count, weight and condition before packing

Inspection happens at two points: when goods are received from the supplier, and again as packages are assembled. At receipt, for every line:

  • Count

    Bags, tins or cartons received against the delivery note and the order, with any difference written on the goods received note.

  • Weight

    A sample of units weighed against the stated net weight. The sampling rule and the tolerance belong in the contract: how many units per batch, and how far below the stated weight is acceptable.

  • Condition

    Torn or wet bags, damaged or swollen tins, signs of pests, mould or a smell that should not be there, and goods stored or carried beside fuel or chemicals.

  • Labels and dates

    Product name, net weight, batch or lot and dates present and legible, and the remaining shelf life at or above your minimum.

  • Against the sample

    The delivered goods compared with the retained sample and the specification.

Anything that fails, or that the inspector is unsure about, is set apart in quarantine, labelled and photographed where your rules allow, and reported to the supplier in writing the same day. WFP's own practice is to withdraw food suspected of falling below its standard from distribution and to quarantine it until it is shown to be safe; a programme of any size can apply the same rule.

Assembly and labelling of packages

Assemble packages line by line against the matrix, from inspected and accepted stock only. Check a sample of finished packages: open them, count and weigh the contents, and record the result. Each package carries the label your programme requires, which may include a contents list in Dari or Pashto and your donor's visibility marking, applied under the donor's rules. Never print recipients' names or any personal data on a package.

Storage, packing and transport

Store food dry, off the floor on pallets, away from walls, fuel and chemicals, and dispatch first-expired, first-out. Pack and load so that heavy bags do not crush tins, and load food only in clean, covered vehicles that are not also carrying fuel or chemicals. The warehouse management guide covers stock records and counts, and the road transport guide covers loading records and the waybill.

Loss and damage in transit should be settled in the contract. The Logistics Cluster's transport assessment (opens in a new tab) records that insurance services were suspended in March 2022; check the current position and say who bears a loss rather than assuming cover.

Handover evidence at every drop point

Agree the evidence before dispatch: a delivery note signed by the authorised receiver at each drop point, with any shortfall or damage written on it; the distribution list with each recipient's acknowledgement where the supplier distributes; and photographs where your rules allow. Every document carries the same consignment reference and counts in the same unit, packages or units, so dispatched, delivered and distributed quantities can be reconciled line by line. The proof-of-delivery templates give the three documents in a form you can adapt.

Rejection, replacement and exceptions

Write the rules into the contract rather than negotiating them at the warehouse door:

  • what fails a line, by the inspection points above, and who confirms the result;
  • how soon rejected goods are replaced, as the supplier commits in its quotation, and who pays for re-inspection;
  • what happens to rejected or expired food, under your donor's rules and local regulation;
  • that no commodity is substituted, and no package assembled short, without your written approval;
  • how a partial delivery is recorded and invoiced.

What to send for a quotation

A supplier can price a food package when it has the commodity matrix, the number of packages by delivery location, the delivery or distribution window, the inspection points and tolerances, the minimum remaining shelf life, the labelling and visibility rules, and the evidence required at each drop point.

Template: commodity matrix

Template · blank, to print or edit

Food package commodity matrix

Completed by the requesting organisation; one row per commodity. Suppliers quote against these lines.

The package

Programme and package name

Packages requiredIn total, and by delivery location

SubstitutionsNot allowed, or allowed with written approval from …

Commodities

LineCommodity and specificationNet weight per unitToleranceUnits per packageTotal unitsPackagingOrigin, if requiredMinimum shelf life left

Labelling and packing

Label on each unitProduct, net weight, batch or lot, dates, language

Label on each packageContents list, language, donor visibility

Outer packing and palletising

Samples and analysis

  • Sealed samples of every line before award, one kept as reference

  • Laboratory analysis required: …, by …, paid by …

Template: inspection and acceptance checklist

Template · blank, to print or edit

Food package inspection and acceptance checklist

Completed by the inspector at receipt and again on a sample of assembled packages.

Inspection

Order and consignment reference

Supplier and delivery note number

Place and date of inspection

InspectorName and role

At receipt, line by line

LineBatch or lotExpiry dateUnits expectedUnits countedUnits weighedAverage net weightWithin tolerance?ConditionAccept or reject

Checks

  • Goods match the retained sample and the specification
  • Labels present and legible: product, net weight, batch or lot, dates

  • Remaining shelf life at or above the contract's minimum
  • No torn, wet or swollen packs; no sign of pests, mould or odour

  • Not stored or carried beside fuel or chemicals
  • Rejected or doubtful goods set apart, labelled and reported in writing

Assembled packages (sample)

Package checkedLines presentUnits countedWeights correct?Label correct?Result

Result and signatures

AcceptedLines and quantities

Rejected or heldLines, quantities and reason

NameSignatureDate
Inspector
Supplier's representative
Storekeeper receiving the goods

From the record

The food assignment Zhikal's corporate profile sets out as a case study is a five-province food supply for ZALA in 2021: food packages sourced, packed and delivered across Helmand, Nimroz, Farah, Zabul and Uruzgan under a time-bound agreement, with six commodity lines, each inspected before packing, more than 71,000 line-item units and delivery evidence captured at every drop point. The record does not name the commodities, which is why this guide does not either. Zhikal has also supplied food across four eastern provinces for ARADA and across five provinces for Women for Women International. The case study sets out what the record states.

Food packages are part of Zhikal's food, NFI and hygiene-kit supply and distribution, bought through its procurement cycle. To have a package priced, send the commodity matrix, the number of packages and the delivery locations to the team in Kabul.

Sources

External sources are cited for the facts they report and were checked when this guide was last updated. Citing them implies no relationship with, or endorsement by, their publishers.

Related services.

Who this is written for.

From the record.

An assignment of the same kind, as the corporate profile records it.

Case 03 · UN Women · 2025–26

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Further reading.